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Carestream Health Technology and Innovation Centers
Gateways to Digital Transformation |
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Strategically located throughout the world, the Technology and
Innovation Centers reflect the strong commitment of Carestream
Health to meet the needs of healthcare customers. Within state-of-the-art
imaging environments, visitors to the centers can see and touch
fully integrated digital solutions. Customers can also have direct
access to teams of Carestream
Health specialists from research and development,
product, sales and marketing, professional services and service
engineering to help with their planning, design, product and integration
needs.
The Technology and Innovation Centers also provides comprehensive
product, technical and service support, including remote equipment
and software management services. As part of Carestream Health's "follow the sun" service
commitment, the centers proactively monitor equipment and initiate
actions when needed to minimize downtime. When on-site service
is needed, the Centers are linked with Carestream Health's field
service teams around the world.
Frost & Sullivan, a leading global marketing consulting and training
firm, recognized Carestream Health's service delivery model that utilizes
the Europe, Middle East and Africa Technology & Innovation Center as its hub. read more
| Mission of the Technology and Innovation Center |
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• Increase the speed and value of Kodak's response
to customer needs
• Increase the effectiveness of communications with
customers
• Increase customer access to education and training |
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